Contacting Us

You can hear Power FM loud and clear across our region. To find our office, see the map and information below.

 

Studio & Office Address

100 Bridge Street
MUSWELLBROOK NSW 2333

Office: 02 6543 1588

Studio: 02 6541 1981

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Need help with our website?

It's annoying isn't it? You just want to work your way around our website and then suddenly nothing works the way it should.

Well, there are a few things you need to check first...

What browser are you using?

This website is designed and tested to work with the following web browsers;

  • Mozilla Firefox - current version
  • MS Internet Explorer 8 and up
  • Apple Safari - current version
  • Opera - curent version
  • Google Chrome - current version

You'd be surprised how many problems with our website are caused by people using Internet Explorer 6 or 7. IE6 and IE7 are very outdated browsers that are not designed to work with modern websites and web-based applications. IE6 had been superseded over ten years ago, plus there have been dozens of updates to it since then as well. Before you ask us to fix something that doesn't work for you, please make sure you are using one of the browsers above... and please get rid of Internet Explorer 6. It is so old and unsecure that even Microsoft don't support it any more!

Spelling errors and typos

We're all human and sometimes in our hurry to get something online as soon as possible for you, a typo or spelling mistake may be missed. If you notice any, just email This email address is being protected from spambots. You need JavaScript enabled to view it.

Incorrect Information

Again, we are sometimes in a hurry and may miss an important detail in an article. Please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Um... why is my intellectual property on your website?

We draw in a lot of feeds of various types from all over the internet. We only bring in partial feeds where they are offered, although sometimes our automated system may bring in copyrighted or full feeds inadvertently. If you believe that your intellectual copyright has been affected by something on our site, please do not hesitate to email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will resolve the issue as soon as possible for you.

Any other issues?

Just send us an email via This email address is being protected from spambots. You need JavaScript enabled to view it. .

Codes of Practice & Complaints Process

Introduction

All commercial radio stations operate under the authority of licences issued by the Australian Communications and Media Authority (ACMA).  Ownership and use of those licences is subject to a number of different legislative instruments as well as the general law.

This page provides an overview of the industry-specific legislation which regulates programs broadcast by commercial radio stations.  The overriding purpose of this legislation is to ensure that all programs broadcast on commercial radio stations are in accordance with prevailing community standards.

The tiered approach to regulation

A tiered approach is used to regulate commercial radio programs.  Some of this regulation is in the form of licence conditions found in the principal legislation known as the Broadcasting Services Act 1992 (BSA).

Under a co-regulatory scheme established by the BSA, the commercial radio industry has also developed the Commercial Radio Codes of Practice (Codes).  The Codes deal with other subject matter not dealt with by the licence conditions.  The Codes are registered by ACMA and are therefore binding on all commercial radio licensees. See the links to the Codes at the bottom of this page.

ACMA also has residual power, under the BSA, to determine program standards if it is satisfied that the Codes are not operating to provide “appropriate community safeguards” in relation to specific subject matter dealt with in the Codes.  Once issued, program standards operate as licence conditions binding on all commercial radio licensees.

The BSA

The BSA defines a commercial radio broadcasting service as one that:

* provides programs that appear to be intended to appeal to the general public;
* provides programs that can be received by commonly available equipment and are made available free to the general public;
* is usually funded by advertising revenue; and
* is operated for profit or as part of a profit-making enterprise.

All commercial radio broadcasting licences must be operated in accordance with the licence conditions set out in Schedule 2 of the BSA.  A breach of these licence conditions can result in the licensee being ordered pay to fines or the suspension or cancellation of the broadcasting services licence.

The Codes

The Codes were last reviewed and registered by ACMA in June 2010.  This followed a 3 year period of consultation between Commercial Radio Australia and it’s members, the general public and ACMA. An additional Code has nw been registered - Code 9: Live Hosted Entertainment Programs

The Codes deal with, amongst other things, taste and decency, accuracy and fairness in news and current affairs, advertising, Australian music, broadcasts of emergency information and a formal complaints handling process.

For more information on the complaints process under the Codes, please see below.

The Standards

On 21 November 2000, following the Commercial Radio Enquiry, the Australian Broadcasting Authority determined three program standards - see links below.  The program standards are:

* the Broadcasting Services (Commercial Radio Advertising) Standard 2000;
* the Broadcasting Services (Commercial Radio Current Affairs Disclosure) Standard 2000; and
* the Broadcasting Services (Commercial Radio Compliance Program) Standard 2000.

Complaints process under the Codes

Code 5 of the Codes contains a complaints handling process. A listener who reasonably believes that a commercial radio program has breached the Codes is able to complain to the relevant station.

The complaint cannot be anonymous, must be in writing and must provide enough information to enable the station to investigate the complaint and provide a response.

The reference to ‘in writing’ means a letter or fax. You can also download and use the generic listener complaints template below - see link below.

A station which receives a proper written complaint has a mandatory obligation to respond to that complainant within a set period of timeIf the complainant is not satisfied with the station’s response, he or she can refer the complaint to ACMA. Please do not send any complaints to Commercial Radio Australia as they have no role to play in the complaints process.

Commercial Radio Codes of Practice & Guidelines - Sept 2011 - PDF   
Developed by the industry and registered by ACMA in accordance with section 123 of the Broadcasting Services Act

Broadcasting Services (Commercial Radio Advertising) Standard 2000 - PDF  
Requires radio advertisements to be clearly distinguishable from all other programs

Broadcasting Services (Commercial Radio Compliance Program) Standard 2000 - PDF  
Requires each licensee to develop and implement a compliance training program dealing with the BSA, Standards and the Codes   

Broadcasting Services (Commercial Radio Current Affairs Disclosure) Standard 2000 - PDF  
Requires certain disclosures about the sponsorship of current affairs programs and announcers by third parties

Listener Complaint Form - PDF  
Can be used by listeners to make a complaint to a station that a program broadcast by the station breached the Codes


Privacy Policy

Grant Broadcasters is committed to client and listener service and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the 10 National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs came into effect on 21 December 2001. The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the National Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

Part 1: General Privacy Policy

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual.

Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our network of websites and from third parties. We do use cookies in web browsers simply to save you the trouble of having to log-in every time you hit one of our pages. We don't guarantee website links or policy of authorised third parties, though.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time; all you need to do is let us know.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • for the primary purpose for which it was obtained;
  • for a secondary purpose that is directly related to the primary purpose;
  • with your consent; orwhere required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take all reasonable steps to ensure that you are made aware of the information provided to us by such third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • third parties where you explicitly consent to the use or disclosure; and where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in database files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

NPP 6 provides you with the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please make out your request to us in writing.

Grant Broadcasters will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing such information.

Maintaining the Quality of your Personal Information

It is an important part of providing our services to you that your Personal Information is up to date. NPP 3 provides that we take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.

It is important that you advise us at the earliest opportunity of any changes to your Personal Information so that our records can be updated.

Policy Updates

This Policy may change from time to time. The Grant Broadcasters Privacy Policy is available at our office or on our website to anyone who requests it.

Complaints

You can lodge a complaint with us about any breach of our Privacy Policy and our privacy obligations to you by contacting us.

Privacy Policy Enquiries

If you have any queries about our Privacy Policy please contact our Privacy office via This email address is being protected from spambots. You need JavaScript enabled to view it. .

Part 2: Privacy and Journalism

Below is our policy with regard to the Privacy Act and our handling of news and current affairs.

1 - Journalism exemption to the Privacy Act

The Commonwealth Privacy Act seeks to balance the public interest in providing adequate safeguards for the handling of personal information and the public interest in allowing a free flow of information to the public through the media.

The Privacy Act exempts acts done by a media organisation such as Grant Broadcasters in the course of journalism provided that at the time of the act, the media organisation is publicly committed to observe standards that deal with privacy in the context of the activities of the organisation and those standards are published in writing by the organisation or a person or body representing a class of media organisations.

Grant Broadcasters has developed the Journalism Privacy Standards set out in this document and is publicly committed to observe these Standards. Accordingly, Grant Broadcasters is exempt from complying with the National Privacy Principles in respect of its journalism activities.

2 - Definitions

"Personal information" in these Journalism Privacy Standards means information or an opinion (whether true or not and regardless of its source) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

"we", "us" and "our" means Grant Broadcasters Pty Ltd (ABN 93 129 643 545) and its related bodies corporate and their respective officers and employees.

3 - Application of the Journalism Privacy Standards

These standards apply to collection, use and disclosure of personal information by us in the course of our journalism activities.

4 - Collection of personal information

  • We will collect personal information only where it is in the public interest to do so.
  • We will respect an individual's right to protection from unwarranted invasions of privacy.
  • Our journalists may collect personal information without revealing their identity where it is in the public interest to do so.
  • We will respect the private grief of individuals.

5 - Use of personal information

  • Personal information will only be used for the purpose for which it was collected or a directly related and reasonable secondary purpose.
  • Personal information obtained by unfair means will not be broadcast or otherwise disclosed unless there are overriding public interest considerations.
  • We will not intrude into the privacy of public figures unless the intrusion is related to the individuals' public role or activities or there are overriding public interest considerations.

6 - Quality and accuracy of personal information

  • We will take reasonable steps to ensure that personal information we collect, use or disclose is accurate, complete and up-to-date.

7 - Security of personal information

  • We will take reasonable steps to protect personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.

8 - Confidential sources

  • Where it is lawful to do so, we may refuse to do anything which could reveal the identity of a person who gave us personal information in confidence.
  • Where it is lawful to do so and where there are no overriding public interest considerations, we will attempt to ensure that any personal information which we broadcast or otherwise disclose does not identify the source of the information if the information was provided to us in confidence.

9 - Correction

  • Where personal information which is materially inaccurate is broadcast or otherwise disclosed, we will take reasonable steps to rectify the disclosure.

10 - Codes of Practice

  • The Commercial Radio Codes of Practice registered by the Australian Broadcasting Authority also impose some relevant privacy obligations on us. We are committed to complying with these Codes of Practice.

11 - Privacy Officer

Our Website Terms of Use

Welcome to our web site ("Web Site"). The Web Site is operated by Grant Broadcasters Pty Ltd (65 000 667 470) ("we" or "us" or GB).  Your access to and use of the Web Sites is subject to these terms and any other terms contained on the Web Site ("Terms of Use").

Every time you go to the Web Site, you agree to access and use the Web Site, and the material on the Web Site, in accordance with the Terms of Use. The Terms of Use are a legally binding agreement between you and us.

1 - Changes to the Terms of Use

  • 1.1 - From time to time, we may need to change these Terms of Use to reflect our changing business. We may change the Terms of Use at any time by posting the changed Terms on the Web Sites, and by posting a notice to users on our homepage stating that a change has occurred.
  • 1.2 - Any change in the Terms of Use will not affect the terms of any pre-existing agreement between you and us regarding your acquisition of any products or services from the Web Site.

2 - Usage rules

  • 2.1 - The content and information on the Web Site is provided for your personal use only.
  • 2.2 - Unless expressly stated otherwise on the Web Site, you may download the content and information on the Web Site onto your personal computer, but only to the extent necessary to allow you to view that content and information. You may also print hard copies of that content and information, but only for your own personal use and reference. You must not reproduce or permanently store any content or information in any medium or form whatsoever.
  • 2.3 - You must use the Web Site in a responsible manner, and in compliance with all relevant laws, regulations, standards or codes.
  • 2.4 - If you are under 18 years of age, you must obtain a parent or guardian's consent before accessing or using the Web Site.
  • 2.5 - You must not:
    • (a) store in any electronic or other medium, publish, distribute, communicate to the public, change, modify, adapt, manipulate, reverse engineer, decompile, distort or enhance any of the content or information on the Web Site;
    • (b) incorporate or merge any of the content on the Web Site with any other material, including advertising or promotional material;
    • (c) create HTTP links from the Web Site to any other web site on the Internet; or
    • (d) send, post, communicate or transmit to or via the Web Site (including any chat rooms) any information or material which infringes a third party's rights (including intellectual property rights), or which is obscene, indecent, inflammatory, pornographic, defamatory, illegal, misleading or deceptive;
    • (e) use the Web Site or any facilities available on or via the Web Site (including any chat rooms) to defame, harass, threaten, menace or offend any person, or in a way which inhibits another person from using or enjoying the Web Site or those facilities;
    • (f) tamper with, hinder the operation of, or make unauthorised modifications to the Web Site or any content on the Web Site;
    • (g) knowingly transmit any virus, worm, trojan horse or other disabling feature to or via the Web Site;
    • (h) use the Web Site to send commercial, unsolicited or bulk electronic messages to anyone or in any other way which would constitute an infringement of the Spam Act 2003 (Cth);
    • (i) use another person's name, username or password on the Web Site or to access any content on the Web Site; or
    • (j) attempt to do, or permit another person to do, any of the above acts.

3 - Operation of the Web Site

  • 3.1 - We will use reasonable efforts to make sure that you can access and use the Web Site at all times. However, despite our efforts, the Web Site may not be accessible at all times and you may experience interruptions, delays, errors or faults in your use of and access to the Web Site. We will not be responsible to you or anyone else if these things occur.
  • 3.2 - When you are using the Web Site, we may require you to re-authenticate yourself from time to time - for example, if there has been a period of inactivity on the connection between your internet browser and our servers. We will not be responsible for any information you may lose if your access to the Web Site is suspended or terminated in these circumstances.
  • 3.3 - To enable you to access certain content on the Web Site, we may provide you with a username, password or some other type of identifier. You agree that you are responsible keeping such identifiers secret and that you will responsible for the conduct of any person who uses your identifiers, whether or not you have authorised that use.
  • 3.4 - We may receive fees or commissions (or both) from third parties in relation to some of the content, goods or services which we advertise, promote or make available on the Web Site. You acknowledge and consent to us receiving those fees and commissions.

4 - Linked Sites

  • 4.1 - The Web Site may contain links to other web sites which are not maintained or controlled by us. These links are provided by us solely for your convenience. We do not accept any responsibility for broken or redirected links.
  • 4.2 - We have not checked the accuracy, completeness or suitability of the content of, or the goods and services available from, any linked sites. Also, we do not review or monitor any linked sites. You must therefore make your own enquiries about the content, goods or services available from any linked site before relying on that content, or buying or using any of those goods or services. We will not be responsible for any loss or damage you suffer as a result of relying on, buying or using any content, goods or services from a linked site.
  • 4.3 - The presence of links on the Web Site should not be taken to imply that we endorse, sponsor or approve of any linked site, or any content, products or services available from that linked site, or that we are affiliated or associated with the owner or operator of any linked site.

5 - Changes to the Web Site

  • 5.1 - We (or our suppliers) may change the content, information, products and services provided on the Web Site, and the prices for those things, at any time.
  • 5.2 - If you purchase any products or services from the Web Site, you will be charged the price that applies and is displayed at the time you request those products or services.

6 - Our liability to you

  • 6.1 - To ensure that we can continue to provide you with quality content and services via the Web Site, we and our related companies need to try to minimise the costs associated with operating the Web Site.
  • 6.2 - As a result, neither we nor our related companies (including GB) can accept liability for any loss or damage you suffer as a result of using or accessing the Web Site or any content, information, products or services available on or from those Web Site, except to the extent that we are required to by law, such as State or Territory fair trading legislation and the Trade Practices Act 1974 (Cth).
  • 6.3 - In particular, except to the extent required by law, we and our related companies do not accept, and specifically exclude, liability for any business losses, or losses of data or profits, or any other direct, indirect or consequential loss or damage, which you may suffer in connection with our supply, non-supply or defective supply of the Web Site, or any content, information, products or services available on or from the Web Site.
  • 6.4 - As a guide, the Trade Practices Act 1974 (Cth) would require us to accept liability to you where:
    • (a) we fail to supply the content on the Web Site with due care and skill; or
    • (b) the content we supply via the Web Site is not reasonably fit for the purpose for which it is supplied.

7 - Your liability to us

  • 7.1 - To minimise the costs associated with operating the Web Site, we also require that you take responsibility for any harm we or our related companies suffer as a result of your use of the Web Site.
  • 7.2 - You therefore agree to indemnify us and our related companies (including GB) from and against any loss, damage, costs or expenses suffered by any of us arising out of or in any way connected to the use of the Web Site by you or someone using your name and password.

8 - Termination and suspension

  • 8.1 - If we reasonably believe that you have breached any of these Terms of Use, we may immediately suspend, terminate or limit your access to the Web Site.

9 - Trade marks, copyright and other intellectual property

  • 9.1 - All intellectual property relating to the Web Site, including any trade marks used on the Web Site, the design or the Web Site and any content on the Web Site, is owned by us, our related companies (such as GB) or our licensors.
  • 9.2 - For this reason, you must not do anything with the Web Site or anything on the Web Site (including trade marks and content) that is not expressly authorised by these Terms of Use.
  • 9.3 - Importantly, you must not use or apply any of our trade marks without our consent. Our trade marks may include our name, our logos, our slogans and the names of our competitions.

10 - General matters

  • 10.1 - If we need to notify you of any matter relating to these Terms of Use and you have given us your contact details, we ask, and you agree, that we may use post, fax or email to the relevant contact details notified to us. If we do use email, you will be taken to have received the email if it leaves our servers, unless we receive evidence to the contrary.
  • 10.2 - These Terms of Use are governed by the applicable state laws throughout Australia.
  • 10.3 - If any of these Terms of Use are invalid, unenforceable or illegal in a particular jurisdiction, that term will be struck out for that jurisdiction only and the remaining terms will remain in full force.
  • 10.4 - If we do not act in relation to a particular breach by you of these Terms of Use, this will not be treated as a waiver by us of our right to act with respect to subsequent or similar breaches.

General Prizewinner Terms & Conditions

No one likes extensive rules and regulations, however, consumers have asked for specific rules when it comes to winning prizes on radio stations, and due to this, we outline our General Competition Conditions for you below.

1 - General Competition Rules

1.1 - Grant Broadcasters Pty Ltd (ABN: 65 000 667 470) (GB) operates a number of radio stations across Australia of which the station referred to in this website is one.  Grant Broadcasters may conduct competitions from time to time pursuant to which prizes of money or other property are made available to eligible persons (as set out in clause 3.1) ("Grant Broadcasters Competition").

1.2 - These rules say who is eligible to enter a Grant Broadcasters Competition, how prizes will be awarded and how they may be claimed ("General Competition Rules"). In addition to the General Competition Rules, other specific terms and conditions may also apply to particular Grant Broadcasters Competitions ("Specific Competition Rules"). Any Specific Competition Rules applicable to any particular Grant Broadcasters Competition will be posted on www.Grant Broadcasters.com.au ("Web-Site") and available upon request from Grant Broadcasters reception, during normal business hours, located at the location specified in the contact section of this website.

1.3 - To the extent that there is an inconsistency between the General Competition Rules and the Specific Competition Rules, the General Competition Rules prevail.

1.4 - A person who enters a Grant Broadcasters Competition agrees to be bound by:

(a) the General Competition Rules; and

(b) the Specific Competition Rules.

2 - Conduct of Competitions
At all times a Grant Broadcasters Competition will be conducted by Grant Broadcasters in its absolute discretion (including, without limitation, decisions in relation to who may enter and who has won a prize in a Grant Broadcasters Competition). A decision of Grant Broadcasters is binding and conclusive and will not be challenged on the grounds that Grant Broadcasters failed to act reasonably, fairly, in good faith or otherwise in accordance with the principles of procedural fairness. A decision of Grant Broadcasters will not be challengeable even if it can be demonstrated that Grant Broadcasters made a decision which was wrong, based on a factual error or an irrelevant or irrational consideration. It is not the policy of Grant Broadcasters to enter into negotiations with any person who challenges a decision of Grant Broadcasters.

3 - Eligibility

3.1 - Any person may enter a Grant Broadcasters Competition, except for the following:

(a) a person who has previously submitted an entry in that particular Grant Broadcasters Competition;

(b) an employee, officer, servant, agent or associate (as defined in section 9 of the Corporations Act) of Grant Broadcasters, or of its related bodies corporate (as defined in section 9 of the Corporations Act);

(c) a direct family member of a person referred to in paragraph (b) above (and for this purpose a direct family member is taken to include a spouse, parent, child or sibling of that person);

(d) a person who is not ordinarily or usually resident in Australia;

(e) a person who has refused to provide all or any of the Personal Information (as defined in clause 4.10) requested by Grant Broadcasters, in the absolute discretion of Grant Broadcasters;

(f) a person who within the 30 days prior to the day on which the Grant Broadcasters Competition was first announced has won a prize in a Grant Broadcasters Competition conducted earlier in time the value of which is greater than or equal to $50;

(g) a person who within the 90 days prior to the day on which the Grant Broadcasters Competition was first announced has won a prize in a Grant Broadcasters Competition conducted earlier in time the value of which is greater than or equal to $1,000;

(h) a person who within the 12 months prior to the day on which Grant Broadcasters Competition was first announced has won a prize in a Grant Broadcasters Competition conducted earlier in time the value of which is greater than or equal to $10,000;

(i) a competitor of Grant Broadcasters or of any of its related bodies corporate (as defined in section 9 of the Corporations Act);

(j) an employee, officer, servant, agent or associate (as defined in section 9 of the Corporations Act) of a person referred to in paragraph (i) above;

(k) a direct family member of a person referred to in paragraph (j) above (and for this purpose a direct family member is taken to include a spouse, parent, child or sibling of that person); and

(l) any other person or class or persons prescribed by Grant Broadcasters in any Specific Competition Rules.

3.2

(a) For the purposes of clause 3.1 a "person" means a natural person and no other kind of person.

(b) For the purposes of clause 3.1 (f) to (h):
(i) a person will be taken to have won a prize if he or she was announced as the winner by Grant Broadcasters in the region and on the radio frequency or on the Web-Site of the station referred to in this website (or in any other place) and will be taken to have won the prize on the day that the announcement was first made, irrespective of whether that person collects the prize within the prescribed period;
(ii) the value of the prize which a person has won in a Grant Broadcasters Competition includes a prize won in more than one Grant Broadcasters Competition conducted during the relevant time period; and
(iii) Grant Broadcasters will, in its absolute discretion, determine the value of the prize won by a person in a Grant Broadcasters Competition during a time period.

(c) For the purpose of clause 3.1(i) a person will be taken to be a competitor of Grant Broadcasters or any of its related bodies if that person competes (directly or indirectly) for listeners of, or advertisers with, Grant Broadcasters or a related body corporate of Grant Broadcasters, as the case may be.

3.3 - For the avoidance of doubt, a person described in clauses 3.1 (a) to (l):

(a) has no entitlement, right or interest in:
(i) Grant Broadcasters Competition for which he or she is ineligible, even if by the oversight of Grant Broadcasters or for any other reason an entry submitted by that person is accepted or received by Grant Broadcasters; or
(ii) any prize awarded in relation to Grant Broadcasters Competition for which he or she is ineligible, even if that person is announced as the winner the prize; and

(b) will be required at the direction of Grant Broadcasters to return, refund or otherwise make restitution of any prize awarded to that person by Grant Broadcasters in relation to Grant Broadcasters Competition for which he or she is ineligible.

3.4 - Grant Broadcasters reserves the right at all times and in its absolute discretion to withdraw an announcement that a person described in clause 3.1 (a) to (l) has won a prize in a Grant Broadcasters Competition for which he or she is ineligible.

4 - Competition Entries

4.1 - Grant Broadcasters may in its absolute discretion accept entries in a Grant Broadcasters Competition by any of the following means:

(a) telephone;
(b) facsimile;
(c) e-mail;
(d) Short-Message-Service ("SMS") message;
(e) through the Web-Site; and
(f) any other means, and using any technology, that Grant Broadcasters (in its absolute discretion) thinks fit.

4.2 - Grant Broadcasters may prescribe the means by which it will accept entries in a particular Grant Broadcasters Competition in any Specific Competition Rules applicable to that Grant Broadcasters Competition. Grant Broadcasters is under no obligation to accept entries by any or all of the means described in clause 4.1. The fact that Grant Broadcasters has accepted one or some entries by one of the means described in clause 4.1 does not mean that it is required to do the same in relation to other entries.

4.3 - For the purpose of these General Competition Rules (including without limitation clause 1.4), a person will be taken to have entered a Grant Broadcasters Competition when he or she:

(a) is connected by telephone line to Grant Broadcasters;
(b) successfully transmits a facsimile to Grant Broadcasters;
(c) sends an e-mail to Grant Broadcasters;
(d) sends a SMS message to Grant Broadcasters; or
(e) submits an entry form over the Web-Site,
as the case may be, for the purpose of entering the relevant Grant Broadcasters Competition.

4.4

(a) A person who enters a Grant Broadcasters Competition:
(i) may be required by Grant Broadcasters in its absolute discretion to participate in any promotional activities selected by Grant Broadcasters in its absolute discretion for the benefit of Grant Broadcasters (including, without limitation, participating in a sound recording, photograph, video or film session); and
(ii) must not participate in any media activities (including without limitation any activity involving radio, print, television or the internet) for the purpose of, or which involves, discussing, commenting on, expressing a view of or giving an account of Grant Broadcasters, its operations, its related bodies corporate or a Grant Broadcasters Competition without the prior written consent of Grant Broadcasters.

(b) A person who participates in promotional activities referred to in clause 4.4(a) must express a positive view (and refrain from expressing a negative or disparaging view) of Grant Broadcasters, its operations, its related bodies corporate or the Grant Broadcasters Competition.

4.5 - A person who has entered a Grant Broadcasters Competition acknowledges that Grant Broadcasters has the right to use any materials generated pursuant to activities referred to in clause 4.4 (and any other material generated by it in the conduct of a Grant Broadcasters Competition) in any medium and in any manner it sees fit.

4.6 - Grant Broadcasters Competition entries and material submitted in connection with any Grant Broadcasters Competition (whether in written, audio, electronic, visual (still or moving) or other form, or any combination of them) or any photographs, video, film footage or audio recording taken of a person who enters a Grant Broadcasters Competition, together with any intellectual property rights associated with them, are at all times the property of Grant Broadcasters. Grant Broadcasters may use that material and any intellectual property rights in it in any medium and in any manner it sees fit. For the avoidance of doubt copyright in any such material becomes and remains the sole property of Grant Broadcasters.

4.7 - Grant Broadcasters may publicise, broadcast or otherwise disclose the name, character, likeness, statements or any recording of the voice of a person who enters a Grant Broadcasters Competition in advertising or promotional activities concerning a Grant Broadcasters Competition, or for any other purpose. Grant Broadcasters may promote or advertise that a winner has won a prize in a Grant Broadcasters Competition in any form and in any medium it thinks fit.

4.8 - If in the course of a Grant Broadcasters Competition:

(a) a telephone line or internet connection breaks up, drops out or otherwise fails; or

(b) there is a dispute arising out of the use of telephone lines or internet connection (including situations where multiple telephone lines or internet connections are used); or

(c) two telephone lines are crossed during a Grant Broadcasters Competition,

Grant Broadcasters, in its absolute discretion, may:
(i) disqualify the relevant person from the Grant Broadcasters Competition; and
(ii) award the prize to another person.

4.9 - If an event described in clause 4.8(a), (b) or (c) arises and a person is disqualified from a Grant Broadcasters Competition:

(a) Grant Broadcasters will not be responsible for awarding a prize to that person; and

(b) the decision of Grant Broadcasters will be final and conclusive and no discussion or correspondence will be entered into.

4.10 - A person who enters a Grant Broadcasters Competition may be required to submit personal or confidential information about himself or herself (including without limitation his or her name, address, telephone number, e-mail address, marital status, occupation, spending preferences or any other such information) ("Personal Information") to Grant Broadcasters. Grant Broadcasters will treat any Personal Information obtained from a person who enters a Grant Broadcasters Competition in accordance with its Privacy Policy. Grant Broadcasters may:

(a) record and use the Personal Information for its own marketing, planning, product development, promotional and research purposes; and

(b) refuse to accept an entry which does not contain all or any of the Personal Information requested by Grant Broadcasters.

4.11 - A person who enters a Grant Broadcasters Competition releases from and indemnifies Grant Broadcasters from and against, all liability, cost, loss or expense arising out of acceptance of any prize or participation in any Grant Broadcasters Competition including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise.

5 - Prizes

5.1 - Prizes in a Grant Broadcasters Competition will be awarded in the absolute discretion of Grant Broadcasters. For the avoidance of doubt, a decision in relation to a prize in a Grant Broadcasters Competition is subject to clause 2.

5.2 - It is a condition to claiming a prize in a Grant Broadcasters Competition that the person claiming the prize:

(a) is eligible to enter Grant Broadcasters Competition to which the prize relates under clause 3.1;

(b) is announced by Grant Broadcasters as the winner of that prize in in the region and on the radio frequency or on the Web-Site of the station referred to in this website or through any other means;

(c) demonstrates to the satisfaction of Grant Broadcasters that he or she is the winner of the prize (for example, by producing photo-identification, such as driver's licence or passport);

(d) is not prohibited by any rule of law from using or otherwise enjoying the prize for which he or she has been announced as the winner; and

(e) has complied with any request made by Grant Broadcasters under the General Competition or any Specific Competition Rules which apply to that Grant Broadcasters Competition, including without limitation a direction under clauses 4.4(a)(i) and 5.9.

5.3 - For the purpose of clause 5.2(d) if it is a requirement of law that a person be of a minimum age to be able to lawful use or otherwise enjoy the prize in question, the person claiming the prize must demonstrate to the satisfaction of Grant Broadcasters that he or she is at least the age required by law for that purpose (eg, by drivers' licence, passport or other means) and may be required by Grant Broadcasters to sign a declaration to that effect. Where the winner of a prize is below the lawful age to use or otherwise enjoy the relevant prize, Grant Broadcasters may, in its absolute discretion, award the prize to the winner's lawful parent or guardian.

5.4 - All prizes must be collected within 3 months of the date on which the prize was won (as determined in accordance with clause 3.2(b)(i)). After that time, unclaimed prizes will be dealt with according to legislative requirements. Grant Broadcasters is under no obligation to notify a winner in person of the fact that he or she has won a prize or of the amount of time he or she has to collect the prize. At all times, it is the sole responsibility of the winner to collect his or her prize.

5.5 - All prizes must be claimed in person from Grant Broadcasters at Grant Broadcasters's operating headquarters unless the winner is otherwise advised by Grant Broadcasters.

5.6 - In exceptional circumstances, Grant Broadcasters may elect in its absolute discretion to deliver the prize to the winner by post or courier. However, no responsibility will be accepted by Grant Broadcasters for the safe and effective delivery of the prize. The winner accepts all risk in relation to the safe and timely delivery of the prize. All prizes must be collected within 30 days.

5.7 - Subject to acceptance by Grant Broadcasters in its absolute discretion, a winner may nominate a designated representative to collect a prize. The representative will be required to present written authorisation from the winner and produce photo identification which demonstrates to the satisfaction of Grant Broadcasters that he or she is the winner's representative.

5.8 - In the event that a winner fails to collect a prize within the prescribed time limit or chooses not to accept a prize, that person irrevocably relinquishes all right, title or interest in the prize. All claims to that prize will be dealt with by Grant Broadcasters in its absolute discretion. For the purpose of clauses 3.1 a person described in this clause 5.8 will be deemed to have won a prize in a Grant Broadcasters Competition on the day referred to in clause 3.2(b)(i) notwithstanding their failure collect it.

5.9 - If requested to do so by Grant Broadcasters, the winner of a prize under a Grant Broadcasters Competition must:

(a) sign a copy of the General Competition Rules and any Specific Competition Rules; and

(b) sign a form declaring that he or she has received and accepted the prize; and

(c) execute a Deed of Release and Indemnity in the form prescribed by Grant Broadcasters releasing and indemnifying Grant Broadcasters in respect of any liability of Grant Broadcasters in connection with the Grant Broadcasters Competition under which he or she has won the prize and any liability in connection with the acceptance, use and enjoyment of the prize.

5.10 - Nothing in clause 5.9(a) or (b) affects the time on which the person who has entered the Grant Broadcasters Competition is taken to have agreed to be bound by the General Competition Rules or the Specific Competition Rules.

5.11 - If the winner of a prize is a minor (ie under the age of 18 years) on the date he or she wishes to collect the prize, that person must be accompanied by a parent or guardian. Both the winner and the parent or guardian may be required to:

(a) sign a copy of the General Competition Rules and any Specific Competition Rules as an indication of their acknowledgment and understanding of them;

(b) produce photo-identification to establish their identities to the satisfaction of Grant Broadcasters; and

(c) execute a Deed of Release and Indemnity in a form prescribed by Grant Broadcasters in respect of any liability of Grant Broadcasters in connection with the Grant Broadcasters Competition for which the minor was awarded the prize and any liability in connection with the acceptance, use and enjoyment of the prize by the minor or any other person.

5.12 - Any prizes won in a Grant Broadcasters Competition are not transferable and must not be redeemed for cash. In applicable cases, the prize must be used on the dates specified and in the manner directed by Grant Broadcasters.

5.13 - All prizes are accepted entirely at the risk of the winner, and Grant Broadcasters excludes all warranties in connection with any prize (including representations as to merchantability and fitness for purposes) to the extent permitted by law.

5.14 - Grant Broadcasters, its officers, employees, servants, agents, affiliates, sponsors and representatives are not responsible for defective prizes or misuse of any prize, or for any claims, liability, loss or damage (whether foreseeable or not) arising out of or in connection with any Grant Broadcasters Competition, whether caused by the negligence of any of the aforementioned or not.

5.15 - If a specified prize becomes unavailable, Grant Broadcasters may substitute a replacement prize in its absolute discretion. If the prize involves the winner meeting or attending a function with a celebrity or other figure, Grant Broadcasters accepts no responsibility or and shall not be liable because of the failure of the winner to meet that person for whatever reason.

5.16 - Unless otherwise specified, the class of travel for any travel prize incorporating an airfare is economy class.

5.17 - If a person who has entered a Grant Broadcasters Competition wins a prize in a Grant Broadcasters Competition, that person is responsible for any and all taxes payable as a result of a prize being awarded or received.

6 - General

6.1 - Grant Broadcasters may enforce the General Competition Rules and any Specific Competition Rules in its absolute discretion. If Grant Broadcasters in its discretion decides not to enforce the General Competition Rules or any Specific Competition Rules it will not give rise to any claim by any person.

6.2 - Grant Broadcasters reserves the right to regard itself as bound by the General Competition Rules and any Specific Competition Rules as it sees fit and in its absolute discretion.

6.3 - Grant Broadcasters may extend the time for, vary or terminate any Grant Broadcasters Competition at any time in its absolute discretion. In the event of such termination, Grant Broadcasters may in its absolute discretion elect not to award any prize in respect of the terminated Grant Broadcasters Competition.

6.4 - These General Competition Rules and any Specific Competition Rules may be varied by Grant Broadcasters at any time. Grant Broadcasters accepts no responsibility for and will not be liable because of any reliance placed on the General Competition Rules or any Specific Competition Rules before they were varied.

7 - Interpretation

Unless the contrary intention appears, a reference in this agreement to:

(a) (variations or replacement) a document (including this agreement) includes any variation or replacement of it;

(b) (clauses, annexures and schedules) a clause, annexure or schedule is a reference to a clause in or annexure or schedule to this agreement;

(c) (reference to statutes) a statute, ordinance, code or other law includes regulations and other instruments under it and consolidations, amendments, re-enactments or replacements of any of them;

(d) (law) law means common law, principles of equity, and laws made by parliament (and laws made by parliament include State, Territory and Commonwealth laws and regulations and other instruments under them, and consolidations, amendments, re-enactments or replacements of any of them);

(e) (singular includes plural) the singular includes the plural and vice versa;

(f) (person) except where the context requires otherwise, the word "person" includes a natural person, a firm, a body corporate, a partnership, joint venture, an unincorporated body or association, or any Government Agency, and includes the person's executors, administrators, successors, substitutes (including persons taking by notation) and assigns; and

(g) (dollars) Australian dollars, dollars, A$ or $ is a reference to the lawful currency of Australia;

(h) (calculation of time) if a period of time dates from a given day or the day of an act or event, it is to be calculated exclusive of that day;

(i) (reference to a day) a day is to be interpreted as the period of time commencing at midnight and ending 24 hours later;

(j) (meaning not limited) the words "include", "including", "for example" or "such as" are not used as, nor are they to be interpreted as, words of limitation; and, when introducing an example, do not limit the meaning of the words to which the example relates to that example or examples of a similar kind; and

(k) (Corporations Act) for the avoidance of doubt, a reference to the Corporations Act is a reference to the Corporations Act 2001 (Cth).

8 - Jurisdiction and Choice of Law

8.1 - While the contents of the Web-Site may be accessed outside Australia it is not directed to or intended to have an effect in any other place.

8.2 - The General Terms and Conditions and any Specific Terms and Conditions are to be construed according to the laws applicable in the State or Territory of the radio station running the competition, within Australia. A person who enters a Grant Broadcasters Competition irrevocably agrees and submits to the exclusive jurisdiction of the courts of that State.

The Grant Broadcasters Network

While are proud to be live and local right here in our region, we are also part of a network of radio stations that spans Australia. Perhaps while you're travelling, you may enjoy tuning in to our sister stations in every Australian State and Territory. And if you're visiting those areas we offer a range of Guide websites as well.


NEW SOUTH WALES

96.5 Wave FM Wollongong (website)
2ST Nowra, Shoalhaven & Southern Highlands (website)
2EC Bega & The Far South Coast (website)
2NM Muswellbrook & Upper Hunter Valley (website)
Power FM Nowra, Shoalhaven & Southern Highlands (website)
Power FM Bega & The Far South Coast (website)
Power FM Muswellbrook & The Upper Hunter Valley (website)
2GN Goulburn (website) - joint venture with Capital Radio Network
Eagle FM Goulburn (website) - joint venture with Capital Radio Network
Guide to Illawarra (website)
Guide to Shoalhaven & Southern Highlands (website)
Guide to Far South Coast (website)
Guide to Hunter (website)
South Coast Style (website)
Hot Country Radio Network (website)
- Wollongong 105.3 FM
- Muswellbrook 94.5 FM
- Nowra 101.1 FM
- Bowral 1215 AM
- Bega 88.0 FM
- Batemans Bay 87.6 FM
- Moruya 88.0 FM
- Narooma 97.7 FM
- Bermagui 87.6 FM
- Tathra 87.6 FM
- Merimbula 88.0 FM
- Pambula 87.8 FM
- Eden 87.6 FM
- Goulburn 100.7 FM
- Cooma 87.6 FM
- Jindabyne 88.0 FM
Kix Country 87.6FM Tamworth


VICTORIA

93.9 Bay FM Geelong (website)
95.5 K-ROCK Geelong (website)
3BA Ballarat (website)
Power FM Ballarat (website)
Easymix Ten-71 Central Victoria & 98.3fm Bendigo (website)
Easymix 1467am Mildura (website)
K-ROCK Football (website)
Guide to Geelong (website)
Guide to Central Victoria (website)
Guide to Sunraysia (website)
Whats On In Geelong (website)
Bay Lifestyle (website)
Hot Country 89.3FM Geelong (website)


QUEENSLAND

River 94.9 Ipswich & South East Queensland (website)
Hot 91.1 Sunshine Coast (website)
Zinc 96.1 Sunshine Coast (website)
106.3FM Townsville (website)
Zinc 100.7 Townsville (website)
4CA Cairns (website)
Zinc 102.7 (website)
4RO Rockhampton (website)
4CC Gladstone (website)
4MK Mackay (website)
Zinc 101.9 Mackay (website)
Kix Country Radio Network (website)
- Townsville 89.9FM
- Mackay 93.9 FM
- Bundaberg 97.1 FM
- Hervey Bay 92.3 FM
- Maryborough 92.3 FM
- Agnes Water/1770 87.6 FM
- Sarajl 92.1 FM
- Middlemount 94.1 FM
- Yeppoon 96.1 FM
- Rockhampton 92.7 FM
- Gladstone 88.0 FM
- Lowood 88.0 FM,
- Blair Athol 97.5 FM
- Dysart 90.9 FM
- Alpha 100.7 FM
- Injune 101.9 FM
- Yuleba 89.5 FM
- Surat 94.7 FM
- Inglewood 98.1 FM


SOUTH AUSTRALIA

5MU Murray Bridge, Adelaide Hills, Fleurieu Peninsula & South Coast (website)
Power FM Murray Bridge, Adelaide Hills, Fleurieu Peninsula & South Coast (website)
5RM Berri, Renmark & The Riverland (website)
Magic 93.1 Berri, Renmark & The Riverland (website)
5AU Port Augusta, Whyalla & Spencer Gulf (website)
Magic 105.9 Port Augusta, Whyalla, Roxby Downs & Spencer Gulf (website)
5CS/Radio 1044 Port Pirie & Centre State (website)
5CC Port Lincoln & Eyre Peninsula (website)
Magic 89.9 Port Lincoln & Eyre Peninsula (website)
Guide to SA (website)
Tour SA (website)
Kix Country Radio Network (website)
- Berri & Renmark 1557 AM
- Clare 87.6 FM
- Port Lincoln 87.6 FM
Hot Country 90.5FM Barossa (website)


WESTERN AUSTRALIA

6iX Perth (website) - joint venture with Capital Radio Network
Hot Country Digital (website) - joint venture with Capital Radio Network
MyPerthDigital (website) - joint venture with Capital Radio Network


TASMANIA

7HO FM Hobart (website)
89.3 LAFM Launceston (website)
Chilli 90.1FM Launceston (website)
7AD Devonport (website)
Sea FM Devoport (website)
7BU Burnie (website)
Sea FM Burnie (website)
7SD North East (website)
Chilli FM North East (website)
7XS West Coast (website)
Guide to Tasmania (website)
Rediscover Tasmania (website)


AUSTRALIAN CAPITAL TERRITORY

2CA Canberra (website) - joint venutre with Capital Radio Network
2CC Canberra (website) - joint venutre with Capital Radio Network
MyCanberraDigital (website) - joint venutre with Capital Radio Network
Hot Country Digital (website) - joint venutre with Capital Radio Network


NORTHERN TERRITORY

Hot 100 Darwin (website)
Mix 1049 Darwin (website)
92.3 Top Country FM (website)
Top Country Digital (website)
Classic Rock Digital (website)
Guide to Top End (website)